The Ministry of Industry, Entrepreneurship, Trade and Innovation (MINTI) says it has advanced measures to monitor the market and guarantee consumer rights during 2026.
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In the first half of 2026, the Central Market Surveillance Inspectorate (IQMT) carried out more than 3,000 inspections across various sectors. The inspections covered the petroleum products market, general product safety, market surveillance and consumer protection.
Meanwhile, more than 250 additional inspections were conducted to verify whether economic operators meet minimum technical requirements.
According to the Ministry of Industry, Entrepreneurship and Trade, fines of approximately €600,000 were imposed for violations identified during these inspections.
The penalties relate to discrepancies between shelf and checkout prices, the sale of products without declarations, conducting business without registration with the Kosovo Business Registration Agency (ARBK), the use of measuring instruments with expired validity periods, failure to comply with deadlines set in inspection reports, the sale of expired products and placing products on the market that do not comply with legislation in force.
To increase transparency and provide citizens with faster services, MINTI has also made available a Viber platform for submitting consumer complaints, at +383 (46) 311-000.
As part of inter-institutional coordination, the Consumer Protection Council has also been made operational.
By July, four meetings had been held with representatives of relevant institutions, during which the main issues and problems faced by consumers in the country were reviewed.
