The konsumatori.rks-gov.net website has been hit by a cyberattack, the Ministry of Industry, Entrepreneurship, Trade and Innovation announced.

The ministry said that the incident was recorded only a few minutes before the information was made public.

“We inform you that a few minutes ago, the konsumatori.rks-gov.net website was the target of a cyberattack,” the announcement said.

Until the website is restored and fully operational, citizens can send their requests and complaints to the email address [email protected] or via Viber at +383 (0) 46 311-000.

Thanking citizens for their understanding, the ministry stated that during this period it would continue to be at their service.

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According to the ministry’s announcement, the program will define the criteria, procedures and mechanisms necessary for the preparation and implementation of measures aimed at supporting vulnerable consumers.

Full announcement:

Today I established the working group for drafting the program for the protection of vulnerable consumers for the 2026–2027 period.

Through this program, the necessary criteria, procedures and mechanisms will be prepared for the design and implementation of measures in support of vulnerable consumers, in accordance with the legislation in force and the relevant standards.

The Ministry for Labour, Family and the Values of the Liberation War aims to build sustainable policies that protect the most vulnerable citizens and ensure fairer access to services and institutional support. Today I established the Working Group for drafting the Program for the Protection of Vulnerable Consumers for the 2026–2027 period.

Through this program, the necessary criteria, procedures and mechanisms will be prepared for the design and implementation of measures in support of vulnerable consumers, in compliance with the legislation in force and the relevant standards.

The Ministry for Labour, Family and the Values of the Liberation War aims to develop sustainable policies that protect the most vulnerable citizens and guarantee fairer access to services and institutional support.

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